Frequently asked Questions


Pricing:

Q: What is your Pricing?

A: The Pricing at our dealership is congruent with the pricing on the www.runawaycampers.com website.




Q: Are there any Dealer fees or transportation fees?

A: No. You pay the same price if pick up your unit from the manufacturer or if you pick it up here.




Delivery:

Q: Do you ship directly to the consumer?

A: No. You must either pick-up at our location or secure your own transportation from our location to you.




Ordering/Reservations:

Q: How do I reserve a unit?

A: Call the dealer with a debit/credit card with the deposit (debit or credit card)




Q: Are there any fees to use a debit or credit card for the deposit?

A: No.




Deposits:

Q: What is the deposit amount?

A: The deposit is a NON-REFUNABLE $500 for all orders and inventory reservations for Cool Camps and Range Runners and a $1000 deposit for V-Series orders.




Balance Due Date/Final Payment:

Q: When is my balance due?

A: The balance is due within 14 days of delivery for special orders or

reserved inventory units.

Q: What forms of payment do you accept for the balance?

A: We accept all forms i.e. credit card, debit card, cash, cashier’s check, or personal check. * a 3% fee will be added to ALL credit/debit card transactions for final payments (The balance).




Q: Who should I make checks for final payment out to?

A: How We Roll RV, LLC




Q: What is the mailing address for final payment?

A: 645 Free will Rd. NW

Cleveland, TN 37312




Pick up Requirements:

Q: How long do I have to pick up my camper?

A: There are no specific requirements for pick time BUT all units held over 30 days will be assessed a $100 a month storage fee starting on the 14th day after delivery.







Financing:

Q: Do you offer financing?

A: Not directly. BUT We do have a finance partner we work with. You can apply here: https://trailersolutions-financial.com




Sales Tax:

Q: Do you charge sales tax?

A: Only Tennessee residence pay sales tax. You will be required to pay sales tax when you register your unit in accordance to your state laws at the time of registration.




Tags:

Q: Do I need a temporary tag?

A: No. You have 30 days from the time pick up (Transfer of ownership from dealer to consumer) to get your unit legal in your state.




Q: What paperwork will I receive when I pick up my unit?

A: Your will receive a Certificate Of Origin and a Bill Of Sale. This will be all you need to legally transport your camper back to your residence.




Equipment:

Q: What hitch and electrical set up do I need to pick up my unit?

A: If you have a standard Cool Camp or Range Runner, you will need a 2” ball that is approximately 12”-14” off the ground and “Flat Four” connector., and a standard hitch lock. If you are picking up a V-Series OR a Cool Camp/Range Runner with electric brakes you will need a “Seven Pin” connector. The V-Series does not require the ball BUT does require the hitch and does come standard with the “Max Coupler”. See example here (https://www.cuoffroad.com/product-lines/max-coupler-line/)




Used Campers

Q: Do you carry used campers?

A: No. We only deal in new campers.